We try our best to stock many of the items displayed on our website, and fulfil 90% of our orders within a few days.
There are however many items that we don't stock, and order as needed.
Most baths are not kept in stock due to the space they take up, but we do try keep stock on the popular baths.
This past year we've seen a lot of strain on the global supply chain, which has adversely affected stock availability in South Africa.
If we don't have stock, under usual circumstances, our suppliers deliver within 2-4 days.
Over the past few months, suppliers haven't been able to receive stock timeosly, which has resulted in many items not being available.
We try our best to fuflil orders promptly, and will let you know if there's any issue in promptly supplying your order complete.
To avoid disapointment, please first check stock with us via email.
We can let you know if we can fulfil your order right away, or if there will be a lead time.
If we're unable to supply your order complete within a reasonable time, we'll offer you a refund, or possible alternative options. (if applicable)
There may be price differences with alternative options, which we'll either refund you if there's a price decrease, or kindly ask for payment if the price is higher.
We thank you for your understanding.
Feel free to contact us with any questions or comments.